CHAI DATE
Welcome to My World!
I’m excited to share my story with you. Exploring my site will help you understand my background, skills and more. To learn more or connect on an opportunity, please reach out using any of the channels provided at the bottom of the page.
BIO
My Story
Pivoting from my computer science background by completing my Masters in Information Systems to add business acumen and a data-driven mindset has allowed me to build on a unique platform of skills. With a focus on self-awareness and continuous improvement, I’m always trying to learn new things and expand my horizons to be a top performer and a better person. In my free time I love to read, play chess, follow soccer, and try to cook new cuisines.
Welcome to my site that offers a little window into who I am. Please reach out if you have any questions.
PROFESSIONAL EXPERIENCE
Background & Expertise
February 2022 - Present
TECHNICAL PROGRAM MANAGER - TWILIO INC
Supporting the largest product line at Twilio, Messaging, with it's top priorities for Customer Onboarding and Compliance.
Leading the relationship and engagement with our biggest Compliance partnership in the industry, ensuring our messaging products adapt and maintain registration standards in the US.
Interfacing with cross-functional teams across Product, Engineering, Design, GTM, Finance, PMM, Support, and Communications for our two largest messaging channels to US local numbers and Toll Free numbers.
February 2018 - February 2022
PROGRAM / PRODUCT MANAGER - BOEING DIGITAL SOLUTIONS
Managed an offshore developer team of 6 to support 12 internal enterprise applications as a Product Owner.
Increased efficiency by 57% for C-suite financial prioritization meetings managing $250m+ discretionary budget.
Automated manual internal processes to eliminate redundant work and errors leading to $260,000 cost savings.
Solicited requirements from multiple teams and C-Suite, managed resources, and maintained backlog, roadmap.
Created, ramped up, stabilized and later divested the Offshore Development model within our organization.
Conducted sessions to increase user personas by 100% leading to 30% more untapped requirements for tools.
June 2017 - December 2017
BUSINESS ANALYST INTERN - JEPPESEN, A BOEING COMPANY
Maintained 3 enterprise systems for financial prioritization, project approvals and dependency management.
Engaged cross-functionally and implemented enhancements for enterprise financial prioritization process.
January 2016 - June 2016
DEVELOPMENT INTERN - ADONTA MOBILITY SOLUTIONS PVT. LTD.
Deployed MongoDB, Express.js, AngularJS and Node.js and developed MVC architecture for product website.
Led multiple product demonstrations with potential customers at various locations in person and virtually.
Established direct contact with 100+ customers, providing on-call support, follow-on calls and site visits.
EDUCATIONAL BACKGROUND
What I’ve Learned
“If you want to master something, teach it. The more you teach, the better you learn. Teaching is a powerful tool to learning.”
Richard Feynman
TECHNICAL PROGRAM MANAGER
Managing High Impact and Visibility Initiatives
DATA ANALYST
Supporting Data-Driven Decisions
PRODUCT MANAGER
Leading Agile Teams